× Privacy Policy Last updated 27 October 2026
LUMI (“we”, “us”) designs websites and digital creative work for South African businesses. This policy explains what personal information we collect through this website, why, and your rights under the Protection of Personal Information Act (POPIA).
Who is responsible LUMI is the responsible party. Contact us at lumi.official007@gmail.com or on WhatsApp +27 70 656 7799.
What we collect Only what you type into the enquiry form: first and last name, email address, contact number, business name (optional), the services you are interested in, your budget range, your message, and how you heard about us. We do not ask for ID numbers, payment details or any special personal information.
How it reaches us This website has no database. When you press “Send via WhatsApp” or “Send via email”, your enquiry is placed into a WhatsApp or email message on your own device. Nothing is sent to us until you press send in that app. Once you do, the message is handled by WhatsApp (Meta) or your email provider under their own privacy terms, and we receive it.
Why we use it To reply to your enquiry, prepare quotes, and deliver work you request. We do not sell your information and we do not use it for unrelated marketing without your agreement.
Sharing We share information only with service providers we need to deliver your project (for example hosting or domain providers), and only when you have engaged us, or where the law requires it.
How long we keep it We keep enquiries for as long as needed to respond and to keep a record of our work with you, and delete them on request unless the law requires us to keep them.
Security We take reasonable steps to protect the information we hold. No method of sending information over the internet is completely secure, so please do not send passwords or banking details in your message.
Your rights You may ask us to tell you what information we hold about you, correct it, or delete it, and you may object to our use of it. Email us at lumi.official007@gmail.com . You can also complain to South Africa’s Information Regulator (inforegulator.org.za).
Links to other sites This site links to WhatsApp, Instagram, TikTok and Facebook. Those services have their own privacy practices that we do not control.
Changes We may update this policy. The date at the top shows when it last changed.
Read the Cookie Policy × Cookie Policy Last updated 27 October 2026
This page explains how this website uses cookies and similar browser storage.
What we use This website does not set tracking, analytics or advertising cookies. The only thing it may keep in your browser is a small note that you have seen the cookie notice, so we do not show it again. It stays on your device and is never sent to us.
Third parties If you follow a link to WhatsApp, Instagram, TikTok or Facebook, those services may set their own cookies once you are on their sites. We do not control them; please see their cookie policies.
Your choices You can clear or block cookies and site storage in your browser settings at any time. The website will keep working normally.
Changes If we ever add advertising or cookie-based tracking tools, we will update this policy and ask for your consent first.
Questions? lumi.official007@gmail.com
Read the Privacy Policy 
